Umzüge W.Zibret

Bei meinem Umzug am 23.02.2024 wurden beinahe alle Möbelstücke beschädigt (waren erst ein halbes Jahr alt und wurden von der Möbelfirma in der Whg aufgebaut).

Eine Mängelliste wurde zwar erstellt, aber passiert ist nichts.

Auf Emails wurde teilweise gar nicht regiert.

Nach einem externen Gutachten sind teilweise Möbel gar nicht mehr zu reparieren.

Durch einen Mediator meiner Rechtschutzversicherung wurde leider einem lächerlichen Schadensersatz zugestimmt.

Danach passierte mal wieder gar nichts.

Erst nach setzen einer Frist und Androhung nun doch den Rechtsweg zu gehen, (hätte ich besser gleich machen sollen!!!) wurde gezahlt.

Am 04.12.2024, also 10 Monate nach Umzug habe ich zwar Geld erhalten, muss aber mit den nicht mehr zureparierenden Möblen leben.

Denn neue gibt es dafür nicht!

Move size: 1 Bedroom Home Service cost: €2261

We too let the internet blind us. We don't want to condemn the employees across the board, but we even banned one employee from the house during the move. loud, insulting remarks to us. Comment from my colleague: It's always like this. In our case, this person caused damage of over 1500 €. We would have agreed with 500 € because we could not show any invoices for the items - these items were heirlooms (Art Nouveau). How am I supposed to get bills? Regardless of that, thank God we took photos because after the move was over, we had to find out that Zibret had taken all these items with them to see if they could be repaired. How that should work can only be answered by Zibret (cut wall mirror, marble slab, crystal glasses, etc.). Of course we deducted € 500 from the bill, with the success that Zibret has now obtained a payment order. Six months after the move, there is no longer any question of our damaged items that Zibret took with him.
But we go through with it - what do you have a rectifier for.

Service cost: €3500

On January 14th, 2015 we (2 person household) moved with the company Zibret / Bottrop from Oberhausen (1st floor) to Wesel (6th floor) (both cities are not available in the selection / therefore I have specified Aachen in the overview )
In advance, an employee of the company had submitted a price offer after viewing the previous apartment.
This offer was a fixed price and was kept to the penny.
The moving team consisted of 5 people and the furniture was brought into the new apartment by an external elevator.
No items were stolen or damaged.
The team was extremely friendly, worked very quickly and carefully - we were enthusiastic and would like to thank you again for the unproblematic move!
We would hire this company for another move at any time.

Service cost: €1466

After the removal company I had chosen in Bergisch Gladbach had transferred me to inspect the inventory, I called Zibret in Bottrop head over heels. Bottrop was the destination of the move. Since it had to go quickly and Zibret did not come to see Bergisch Gladbach, I made an inventory list with photos and descriptions via Whatsapp and based on this I had a reasonable offer the next morning, which I of course gladly accepted. The ladies in the office are confident and deal with every annoying question from stressed customers in a friendly and relaxed manner. Thanks for that! The moving team then completed the very extensive move to our greatest satisfaction. In a good mood and hardworking, everything was quickly packed and properly set up again the next day. Thank you Silvio, Wolle, Karsten and Alex!

Service cost: €5400

Zibret is a professionally managed moving company that I can recommend with a clear conscience.
This applies from the preparation of the offer to the implementation of the move to the final settlement. At the same time, the price conditions are absolutely competitive despite the professionalism.
The offer was prepared by Mr. Ristau. Every detail was inspected and taken into account in the offer. The result was a clear, attractive fixed-price offer that was adhered to in exactly the same way.
The very friendly back office staff were available to answer questions before and after the move. The office is always available during the stated office hours and the service is great.
1 large truck and 1 sprinter and 5 men were planned for the day of the move. On the day of the move, even 2 large trucks and 7 men were on time and in a good mood in front of my door - the day started with a very positive surprise!
The move corresponded to the previous very good impression: very professional. Everyone knew what to do. Everyone was motivated and in a good mood.
Despite the very large amount, the sometimes high weights and bulky parts, there was generally a very relaxed and calm atmosphere, and of course everything was taken along.
The good impression when loading continued at the destination when unloading.
The mood was still very friendly, calm and relaxed. And even in the evening hours, when the employees were already putting a number of strenuous hours of work in their bones, the last cupboard was still professionally set up. Even at such an advanced hour, the Zibret fitters were still in a good mood and relaxed.
It is noteworthy that even my new neighbors in the house noticed the very good performance of the moving forwarding company Zibret: they had seen many other people move in and out over the past decades and praised the calm and professionalism with which my move - and thus the move by the Zibret company - had expired. They had never experienced it so positively in all these years.
The moving forwarding company Zibret is absolutely recommendable!

Service cost: €1380

Move on 4 u. May 5 to Lower Saxony.
We also chose this company due to the good reviews on the Internet of the moving company Zibret from Bottrop.
Punctually, two 18-tonne pre-owned goods were ready and 6 cheerful professionals cleared our house on 4 levels
First class, the furniture was taken and the scope of work determined! And also the final price.
The next day they started after 285 km. Drive at 7 o'clock. With the unloading and other troops with the construction! With the same vigor as the day before.
The bottom line is that we would like to emphasize that nothing broke and everything went smoothly without damage!
Our conclusion-We cannot imagine a better executed company!
We award a whopping 5 stars !!
Many thanks to the great team and the super good performance !!

Service cost: €3570

After the offers of the various moving companies turned out to be extremely different, I decided on the company Zibret more on a gut feeling due to the very friendly and helpful employees. In terms of price, this was in the middle range and therefore a lot cheaper than many other providers. In addition, it was the only one that offered the possibility of storage directly in the packed container. (i.e. without repacking to a storage area, which is associated with a further risk of damage)
We got the boxes delivered on time, 2 men packed boxes for a day and carried down the bulky waste. On the day of storage, 6 motivated and cheerful boys came and packed our furniture, some of which was very heavy, independently, properly and without damage, and reassured me as a nervous customer. Now I was curious ... it went so incredibly smoothly ... should the big disappointment come when unloading? No..sorry, nothing to complain about. Even though there were only four of us this time, the very friendly and competent staff did a great job. Thank you very much for that. We have moved very often in recent years and unfortunately we haven't had such good experiences so far, even at higher prices.
The commitment to take over the costs for the repair of some flaws in the parquet came promptly and without any problems.
Conclusion: I am happy about my "gut decision" and can really only recommend Zibret.

Service cost: €6000

We have had a long-distance move from the northern Ruhr area to East Frisia. I had obtained offers from 3 moving companies and, with stomach ache, chose by far the cheapest one. Abdominal pain because I've read a lot about negative experiences on the internet. But we are completely satisfied. I was really relieved when I realized it was going! The team was well equipped, willing to tackle and "rustic" friendly.
I have to say, however, that the move was well prepared on our part :)) You shouldn't underestimate such a move, it takes a lot of work and a lot of time to prepare. The effort can very easily be underestimated, especially when the roughest is packed and then the small and small come.
We commissioned the furniture assembly and the transport. We took care of packing / unpacking and assembling the electrical appliances, lamps, etc.

Service cost: €2600